Our Process
How We Hire
Our hiring process is transparent, respectful, and designed to find people who thrive in a fast-moving, learning-first environment.
🥋 What We Look For
We call our ideal candidate the “Modern Warrior” (Chiến binh hiện đại) — someone who combines discipline with adaptability, and ambition with humility.
⚡
Learning velocity over credentials
We care more about how fast you learn than where you went to school. Show us you can pick up new skills quickly and apply them.
🔑
Ownership mindset
You don’t wait for instructions. You see a problem, you solve it. You treat the business like it’s yours, because in a small team, it kind of is.
🔍
Cross-functional curiosity
We’re a lean team. The best people here are the ones who want to understand the whole picture, not just their corner.
💬
Honest communication
We don’t sugarcoat things. We expect directness, constructive feedback, and the courage to say “I don’t know” when you don’t.
🗺️ Our Hiring Process
5 steps. Fast, fair, and transparent.
Application Review (1–2 business days)
Submit your CV through our careers page or TopCV. Our team reviews every application personally — no AI screening, no automated rejections. We look for potential, not just keywords.
Initial Conversation (15–20 minutes)
A quick phone or video call with our team. This isn’t an interrogation — it’s a two-way conversation. We want to understand your goals, and we want you to understand ours. Come with questions.
Skills Assessment (Varies by role)
Depending on the role, we may ask you to complete a short practical task. For marketing roles, this might be a mini campaign brief. For operations, a case study. We keep it realistic and respect your time.
Team Interview (45–60 minutes)
You’ll meet 2–3 team members including your potential direct manager. We focus on culture fit, problem-solving, and real-world scenarios from our business.
Offer & Onboarding (Move fast)
If it’s a mutual fit, we move fast. You’ll receive a clear offer with salary, benefits, and start date. Our onboarding includes a structured first-week program, a buddy system, and clear 30-60-90 day goals.
❓ Frequently Asked Questions
Where is the office located?
Our office is in Hanoi, Vietnam. The team operates Singapore’s e-commerce ecosystem remotely from here.
Do you offer remote work?
We’re primarily office-based in Hanoi. We believe the energy, collaboration, and learning that happen in-person are hard to replicate remotely — especially for a fast-moving team.
What’s the salary range?
We publish salary ranges on our job listings. We believe in transparency — no surprises, no awkward negotiations.
Do I need to speak English?
Yes, working English is required for most roles since we operate in the Singapore market. You don’t need to be fluent, but you need to be comfortable reading, writing, and communicating in English daily.
How fast do you respond to applications?
We aim to review all applications within 1-2 business days. If you’re shortlisted, you’ll hear from us within a week. If we’re not a match, we’ll let you know — no ghosting.
How should I prepare for the interview?
Research Ultimate Sup — our products, our markets (Shopee, Lazada, TikTok Shop), and our positioning. Think about specific examples from your past work. Bring questions. We value candidates who are genuinely curious.